Delete your account

1. Delete it yourself, in the app or on the website

• Sign in to WowReveal in the Android app or at https://wowreveal.com.
• Open Settings → Danger zone and press “Delete my account”.
• Type DELETE and confirm it's you: your password (or your Google account, if you sign in with Google) and, with two-step sign-in, the code from your authenticator app.

The account is deleted at once, and we send a confirmation to your address if it was confirmed. Want a copy of your data first? “Download my data” is on the same page.

Open Settings → Danger zone

2. If your plan renews

A plan that still renews has to be cancelled first, so that nothing is charged once the account is gone: press “Cancel the plan” in the Danger zone (or cancel it in Billing). When you then delete the account, the plan goes with it and is never charged again; the days left are not refunded.

If the plan can't be cancelled there, write to us (below): we'll cancel it for you, and then you can delete the account.

3. Without signing in: ask us by e-mail

No app, or can't sign in? Send an e-mail to support@wowreveal.com from the address of your WowReveal account, with the subject “Delete my account”. We send a link to that address within 30 days: anyone can write any address into a letter, so the link makes sure the request is really yours. Open it and press “Delete my account” — the account is deleted at once, and a plan that renews ends with it. The link works for 7 days, and a confirmation comes when it's done.

Write to support@wowreveal.com

4. What is deleted

• Your videos, Clipper analyses, AI Studio results and uploads, your Brand Kit, and the files of the tools: scripts, voiceovers, covers, post kits and trend searches.
• Your API keys and webhooks with their delivery log, signed-in devices, notification settings, and two-step sign-in with its recovery codes.
• Your connected social accounts with their access keys (for Facebook, Instagram and YouTube we also ask Meta and Google to revoke them), and the list of your scheduled and past publications.
• The reports of AI content you sent, your comment in the first-video survey, and the notes our team made about your account.
• Your name, e-mail address, password, Google sign-in, profile picture and preferences, and the IP address, country and source of your sign-up. Credits left on the account are forfeited.

5. What is kept, and why

The account itself stays only as an anonymous record, without your name or e-mail address (“Deleted user”). With it we keep what the law, our accounting and fraud prevention need, each for as long as it says here:

• Your credit history and the records of payments, subscriptions, receipts and refunds — for as long as tax and accounting law requires us to keep them.
• Records of referrals and of the promo codes you used — with the credit history they belong to, for as long as it is kept.
• For 30 days, a one-way fingerprint of your e-mail address (not the address itself) — and, for 7 days, of the network address you signed up from — so the welcome bonus and the promo codes you used are not handed out again.
• The log of what our team did with the account — without the text of notes, your old address, or whom our letters went to — with no time limit, as nothing in it says who you were.
• Your scores in the first-video survey, without your comment, and the figures of use: the days the account was used, what its jobs cost us, steps such as a checkout started. As anonymous numbers in our totals, with no time limit.
• Letters you exchanged with our support — a request to delete the account among them — as our record of what you asked and what we answered, no longer linked to the account. Copies of them, and of our e-mail notices about your account (its sign-up, payments and the reports you sent), are also in our team's own mailbox. Ask us at support@wowreveal.com, and we delete them within 30 days.

Your e-mail address is free again: you can sign up with it later.

Posts already published on Facebook, Instagram, Threads or YouTube stay there until you delete them on those platforms. Payment providers keep their own records of your payments under their policies.

6. Backups

Our backups are kept for a limited time — up to 14 days on our server and up to 30 days in our off-site copy — and are then deleted. Until then your data can remain in them; they are used only to restore the Service after a failure.

7. More

The Privacy Policy explains what data we collect and why. Connected social accounts have their own page, “Data deletion”.

Privacy PolicyData deletion (social accounts)